How many times today have you thought or said "URGH...why do they ALWAYS do that?" "omg, seriously? What does she do that all the time?" "Why do we HAVE to do it this way?" - or something similar. We are so quick to criticize, to judge - but do you REALLY know what it is like on the other side? In the other persons shoes? Do you understand why the way they act the way they do or have you tried? OR -are you quick to place blame, ignore the WHY? -
In Her (or His) Shoes.
As many of you know I work as a nurse in the day surgery and PACU area. That means: I help get patients ready for surgery, take care of them right after surgery in the recovery room or take care of them in the discharge area making sure they are safe and has all their discharge intructions teaching prior to discharge. I also work a lot on our floor helping to ensure our patients get the best care and perception of their care as possible. I do this with patient interviews and rounding, organize staff recognition (um...our staff is amazing and deserve SO MUCH OF THIS - never enough.) and also organize some staff engagement activities - happy staff = happy patients. I truly want our team to love their job ... because seriously our team is amazing! Also in this role comes some employee education to ensure that our service excellence is top notch - in the ENTIRE process! From the early preparation and planning of surgery to the Operating Room and the final Phase 2 stage right before discharge. Although I have my amazing partner in crime Amy (hey girl!) - to help with the staff on the O.R. side...I want to truly understand what it's like to be the patient going to surgery AND what it's like to play a role as a staff member in the Operating Room. SO to make a longstory short I have shadowed in the O.R. the last couple shifts I have worked to get a better understanding and because HOW CAN I EDUCATE AND HELP THEM BE GREAT IF I HAVE NEVER SEEN EXACTLY WHAT THEY DO - in THEIR perception and in their shoes?
I challenge you today to look at things through a new perspective. Instead of judging someone - why not ask how you can help them. Instead of jumping on someone's case...why not try seeing things from THEIR view and understand their frustrations. How could YOU make life easier for them?
You never know another persons' struggle unless you ask or experience it for yourself.
PS. It's PERIANETHESIA WEEK! Show your love to all the nurses and staff that work in the anesthesia department because I can proudly say that my team on 2nd floor is freaking awesome no matter WHERE you are at .. in the O.R. or on the PACU side.
Your turn! When was the last time that you put yourself in another persons' perspective? How did it change your thoughts and outlook?
Cookie and Treats Baker. R.N. Nutrition Nerd. Runner. <3 Coffee. Fitness. Foodie. In pursuit of finding my own kind of balance...
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